To manage reservation requests made through the EMS Web App, you typically utilize the Change Status option found on the Reservation Summary tab within the Navigator. Approval or denial of these requests requires appropriate security access granted by your EMS administrator. Once you’ve accessed the reservation in the Navigator, select the desired request and navigate to the Reservation Summary tab to access the Change Status option.
From there, you can select the new status for the request, including options for cancellation if necessary. If a cancellation status is chosen, additional fields such as Reason and Notes may appear.
After selecting the appropriate status, you may need to enter a Reconfirm Date and proceed to the next step. The following window will display all current and upcoming bookings associated with the reservation, allowing you to select specific ones for status changes.
Once you’ve made your selections, confirm the changes, and review the results in the Change Booking Status window. If any resource inventory conflicts arise, a report will be generated for further review.
Finally, close the window to complete the process.